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About us

KNW is committed to helping people across the North East save energy, save money and feel warmer in their homes. We provide independent energy advice and a wide range of practical energy efficiency improvements that help to lower fuel bills, reduce carbon emissions and improve the sustainability of housing across the region.

Established in 1980, KNW is the North East’s oldest and biggest independent energy services company. We have worked in over a quarter of a million homes to install insulation, efficient central heating and a range of new, renewable technologies. We have created real, sustainable employment opportunities throughout our region and pride ourselves on the valuable contribution that we continue to make in the communities we serve. We have been successful in achieving national and regional recognition for the work that we do and the difference that we make.

Over the last 34 years, we have built excellent working relationships with our customers, and worked hand in hand with a wide variety of partners such as housing providers, local authorities, energy suppliers, voluntary and community groups. We are proud of the excellent reputation that we have established within our customer base, and we are committed to building on this as our business grows.

Led by a team of skilled and experienced industry experts, our loyal and committed workforce focuses on quality, customer care and the delivery of a first class service to our customers. We strive to provide a customer experience that is unique, responsive and tailored to the needs of all of the different people and families that we serve. We believe that our staff are the best in the industry and are our greatest asset. To find out more about our workforce, and the values that drive KNW forward, visit our vision and values page.

Our links
Gas Safe Logo CIGA - Cavity Insulation Guarantee Agency National Installers Association Logo British Board of Agrément (BBA) Logo Rockwool Logo
NICEIC Logo SIG Insulation Logo The Department of Energy & Climate Change Logo National Energy Action Loho Energy Savings Trust Logo
Sustainable Sunderland Logo - Sunshine